CMMS Systems Administrator

Posted on: 2018-08-24

Sector: IT & Telecomms

Location: Greater London

Type: Permanent / Full Time


Job Role: CMMS Systems Administrator
Location: London

Role Summary:

We are recruiting for a CMMS Systems Administrator and Analyst to work for a large Facilities Management Service Provider in London. 

The responsibilities for this role will include:

  1. System configuration
  2. Records maintenance for system users, companies, properties, assets and work order scheduling
  3. System/data integrity and auditing. 

What the job involves:

  • Overall responsibility for the integrity of the  system and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives.
  • Managing the work order process and systems as well as the associated data platform, as it specifically relates to performance management/reporting and maximizing the systems capability.
  • Manage operations to mitigate operational risk.
  • Serve as the single point of contact to the account team for all CMMS systems related questions, support issues, and requirements.
  • Responsible for production of monthly, quarterly, annual and ad-hoc account reporting. Reports include work order activity, scheduled maintenance, service level compliance, labour reporting, project reporting, incident reporting and training.
  • Responsible for system and user process documentation; developing new documentation as required and updates to existing documentation.
  • Explore options to satisfy new business needs within the capabilities of existing systems; configure, document and deploy solutions.
  • Support the account team users with general questions and other systems support requests.
  • Requesting User IDs and passwords for new users via internal Process
  • Request system changes via the appropriate Data Governance Process
  • Provide new user training, advanced user training and new feature training to the account and client staff as required.
  • Configuration of system notification messages, print formats and other inbound/outbound communication mechanisms.
  • Develop and deploy inspection forms supporting the building engineering team.

Required skills and experience:

  • Undergraduate degree preferred, or equivalent experience
  • Minimum 5 years’ experience managing CMMS/ work order applications, Performance Management, Data and Analytics
  • Demonstrated process orientation and data driven skill sets
  • Fluent in English
  • Above-average aptitude for technology and systems, highly proficient in MS Office
  • Possess strong written, verbal and people skills
  • Superior customer service skills and orientation
  • Ability to maintain professionalism at all times under stressful situations
  • Ability to plan and manage work under time constraints
  • Ability to multitask and work without direct supervision
  • Strong organisational skills and collaborative style needed.

This role will offer you:

  • An entrepreneurial, inclusive culture which promotes succeeding together 
  • Where like-minded people work naturally together to achieve great things.
  • A rewards program that reflects commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay.
  • A competitive salary and benefits package.

Consultant Details

Hettie Orpin

FM Recruitment Manager

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