Front of House/ Facilities Coordinator

Posted on: 2018-07-02

Sector: Real Estate & Property

Location: Greater London

Type: Permanent / Full Time


****Immediate start ****
Front of House Administrator/Facilities Coordinator 
Overall Purpose of Job
A key member of the Administration and Facilities team, assisting the Facilities Manager with the organisation and management of the front of house services as well as the day to day running of the facilities, reception, administrative support and Supervision of building suppliers on behalf of our Client. Providing a
consistently excellent reception service for the organisation, including welcoming visitors, booking meeting rooms and acting as central information point. To carry out a range of administration tasks to support the
organisation and the Client.

Main Duties, Responsibilities & Accountabilities
 In the absence of Senior Messenger/AFM to issue access passes to staff members/contractors
 To provide management and ownership of the front of house and delivering a first class reception service to all visitors and staff.
 To manage internal and external meeting room booking requests, including room set up arrangements and caterings according to the staff requirements.
 Ensure that an exceptional level of service is maintained at all times to both reception areas, including contacting the meeting host.
 To take proactive approach to visitor management, establish and maintain effective working relationship with all staff and contractors.
 Maintain the reception area to ensure an impressive and professional appearance.
 Build and maintain a current, working knowledge of all policies, procedures, systems and developments, as well as general information, in order to be able to provide staff and visitors with information as required, including details of procedures for making complaints
 Maintain a pleasant and tidy reception environment.
 To monitor your working environment and report any issues to Facilities Management.
 To update internal telephone list on a monthly basis.
 To ensure the reception folder is up to date.
 To Manage BluePoint Visitor Sign-in system and liaise with Front of House to ensure visitors/contractors are booked in and have access to car park.
 Adhere to all Safety Health and Environment procedures to ensure that you do not endanger yourself or others in your working environment. Manage/report any HS&E issues as required.
 Build and maintain a current, working knowledge of all policies, procedures, systems and developments in relation to Health Safety and Environment relating to the role of the receptionist.

Consultant Details

Karli Jones

FM Recruitment Consultant

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